Things To Know About Austin’s Stinky Water
Austin Water customers in Central and South Austin were still reporting odor in their water, Austin Water officials said in a statement Friday. Utility officials said crews will continue to flush out its water lines until it disappears. Here are five things to know:
1. Blame zebra mussels: Zebra mussels in a raw water pipeline at the Ullrich Water Treatment Plant likely died amid pipe repairs, and as the zebra mussels decayed, they released compounds into the water, said Rick Coronado, Austin Waters assistant director for operations.
2. Powdered carbon might help: Austin Water has been feeding powdered activated carbon into its supplies since Thursday. The substance is commonly used by treatment plants to help absorb taste and odor compounds, according to the Environmental Protection Agency.
3. It’s safe to drink: Unlike in October, when the city urged residents to boil tap water before drinking it because of a high concentration of particles in the water, Austin Water officials insist that, while smelly, the water is safe to drink and meets regulatory standards.
4. Zebra mussels are spreading: The invasive mollusks latch onto rocks, boats and pipes and have caused major infrastructure problems in the northern United States. They also have steadily spread to more than a dozen Texas waterways, including lakes Austin, Travis and Lady Bird Lake.
5. Bottled water’s available: So far, Austin has not seen a run on bottled water supplies at local grocery stores.
What Is A Boil Water Advisory
A Boil Water Advisory is a recommendation made by the Chief Public Health Officer of the NWT for residents to boil tap water for at least one minute before drinking it, using it for washing fruits and vegetables, or using it for brushing teeth. A Boil Water Advisory is made to protect peoples health.
What Do I Need To Do When The Notice Has Been Lifted
When it is no longer necessary to boil the water, Austin Water will notify you that the water is safe for consumption. You should flush household pipes, ice makers, water fountains, etc. prior to using for drinking or cooking. Flushing simply means letting the water run to ensure that there is fresh water flowing through your pipes. Follow the following guidelines for flushing:
- Run all cold water faucets in your home for one minute
- To flush automatic ice makers, make three batches of ice and discard
- Run water softeners through a regeneration cycle
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Is My Tap Water In Austin Safe To Drink
Is My Tap Water in Austin Safe to Drink?
The answer is yes. The tap water in Austin and nearby areas including Round Rock is safe to drink. However, the area is known for its hard water, which can make the water taste funny. In addition, hard water can leave behind mineral deposits and red stains on fixtures. An effective treatment for hard water is to install a water softener in Austin area homes.
Water Quality For Austin Businesses

Austin is one of the most favorable cities in the country for new business due to its growth and friendliness to companies. Businesses find that the low taxes and government regulations make it a desirable option to start in or expand to.
To keep employees and customers safe and to offer a better experience, Austin businesses should consider purchasing water filtration systems for lunchrooms, offices, and waiting rooms.
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Do I Need To Have My Tap Water Tested Once The Boil Water Notice Is Lifted
Customers do not need to independently have their water tested at their tap, nor does Austin Water hire individuals to solicit at-home water sampling. The Boil Water Notice will be rescinded when the results from the Austin’s drinking water testing is in full compliance with national and state drinking water standards with no violations of listed contaminants. These tests are taken from various locations throughout the system that are approved by the Texas Commission on Environmental Quality.
Statesman staff writers Robert Sechler and Lori Hawkins contributed to this story.
Sarah Ann Dueñas is a digital producer for the USA TODAY Network. She can be reached at or on Twitter @sarahcantweet.
What Is Soft Water
Soft water, or water that has been filtered to remove harsh minerals, has become more desirable as cities put more additives in their water systems. Soft water is becoming more popular with consumers because it is not as harsh on your skin, clothes, and hair. It also tends to be easier on your homes plumbing, as the buildup of minerals can clog pipesand in some cases even dissolve them. Soft water is safe for human consumption, though some people say that it has a slightly salty taste. But is soft water safe for your dog?
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Is Dallas Texas Tap Water Safe To Drink
Drinking the water from the tap in Dallas is safe and meets EPA standards. However, due to the presence of microplastics, old pipes, and corrosion, it can be difficult to drink the water. As a result, when drinking from the Dallas tap, a water filter can be an excellent choice.
Drinking Dallas tap water is generally regarded as safe. The EPA has not found any active violations of the Safe Drinking Water Act from 2019 to 2020. Certain factors such as lead piping in a home or low levels of pollutants in immunocompromised people should be considered as well. PFAS are also referred to as forever chemicals because they are unlikely to break down in the environment or the human body over time. The lead content of 90% of the samples taken from the Dallas water system, Dallas Water Utility, was less than 0.0 mg/L. Water with very little lead is not harmful, but it is less so. In the United States, even a trace of marijuana can have a negative impact on your health. It is not mandatory for PFAS testing on a national level, but we have a list of military bases suspected of having leaks.
Austin Water Under Scrutiny
Austin Water has been under scrutiny this month, after the utility company issued a citywide boil water notice because of high levels of turbidity, or cloudiness in the water, earlier this month. The notice lasted about three days. Greg Meszaros, who had been the utility’s director since 2007, resigned this week.
The boil water notice was Austin’s third since 2018, not including a separate incident in 2019 when water for some residents was drinkable but had a foul, fishy odor because of the presence of dead zebra mussels.
Austin Water director Greg Meszaros steps down gives more info on issue at treatment plant
One woman said the smell on Wednesday was similar to the odor the zebra mussels gave off in 2019, but Austin Water officials have not said that is the cause.
The incident on Wednesday did not require a boil water notice nor did it require water to be shut off, but many residents said they planned to stick to bottled water for cooking and drinking.
Customers are encouraged to call Austin Water to report any taste or odor issues or concerns at 512-972-1000, option 1.
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From Lake To Tap: How Austins Water Becomes Safe To Drink
Reporting Texas
A primary clarifier separates solids from wastewater at the Ullrich Water Treatment Facility in Austin on March 23, 2022. All solidified material will sink to the bottom of the tank and eventually be pumped to a sludge processor, dried and hauled away to be turned into compost. Brooke Barrett/Reporting Texas
Next to Lake Austin, the Ullrich Water Treatment Plant sits surrounded by grassy fields concealing wells that store processed water. Water ripples over filters and fills huge basins that take on the appealing look of an outdoor swimming pool.
This water, however, will mainly be used for drinking by Austin residents, who use about 130 million to 140 million gallons of water every day.
Few of those residents know how their water gets to them each day except when things go wrong, as they did in February when problems at Ullrich resulted in a citywide boil-water notice. For three days, residents were told to purify the water coming from their taps. It was the third such boil-water notice since 2018 and led to the resignation of Austin Waters director, Greg Meszaros.
An internal investigation found that errors by workers at the Ullrich plant resulted in unsafe water reaching the pipes that supply the city. A visit to the facility provided an opportunity to learn more about the boil-water notice and how the plant operates.
The sludge is hauled away by trucks. They transport it to Austin Waters biosolids facility, where it is used to create compost.
Can I Brush My Teeth With Austin Water
Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, food preparation, and washing clothes. Do not use tap water for these purposes. If you are pregnant, nursing, or have a medical condition, consult your health care provider before using this product. If swallowed, get medical help or contact a Poison Control Center right away.
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Worried That You Drank Austin Tap Water It Was Probably Fine All Along
The water flowing out of Austin taps is now safe to drink and apparently was all along.
Austin Water issued a boil-water notice on Saturday night, asking that all customers of the public utility boil their water for at least two minutes before drinking it or cooking with it.
A spokesperson for the utility told KUT on Wednesday that the state, which has to clear the city to rescind a boil-water notice, did not find any contaminants in tests of the water the city sent over the past several days.
Though our water disinfection parameters were strong and remained within regulatory levels, we issued a boil water notice as a precaution, because the risk of contaminants is raised when there are suspended particles, or high levels of turbidity, in the water, Amy Petri, a spokesperson for Austin Water, said in an email. No contaminants have been detected in the water.
A spokesperson for the Texas Commission on Environmental Quality, which reviewed the tests and gave the green light to end the boil-water notice, confirmed the water was safe to drink. He cautioned, however, that that doesn’t mean there weren’t any contaminants during the time residents were asked to boil water.
Austin Water issues boil-water notices even if the possibility of contamination is remote to safeguard the health of the community, the utilitys website reads.
Austin Boil Water Notice Lifted After 3

10:34 PM Feb 8, 2022 CSTUpdated10:40 AM Feb 9, 2022 CST
The days-long boil-water notice prompted the city to open water distribution sites across Austin.
This story has been updated to include information on San Leanna’s boil notice.
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Is Austin Water Still Contaminated
Yes, Austin water is still contaminated. In fact, the levels of contamination have increased in recent years. The main contaminants are lead and copper, which can leach into the water from old pipes. The city is working to replace these pipes, but it will take time. In the meantime, residents are advised to use filtered water for drinking and cooking.
Water Quality Report For Austin Tap Water
The most recent publicly available numbers for measured contaminant levels in Austin tap water are in its 2020 Water Quality Report. As you can see, there are levels which the EPA considers to be acceptable, but being below the maximum allowable level doesnt necessarily mean the water is healthy.
Lead in tap water, for example, is currently allowed at up to 15ppb by the EPA, but it has set the ideal goal for lead at zero. This highlights how meeting EPA standards doesnt necessarily mean local tap water is healthy.
EPA regulations continue to change as it evaluates the long term impacts of chemicals and updates drinking water acceptable levels. The rules around arsenic, as well as, lead and copper are currently being re-evaluated.
There are also a number of “emerging” contaminants that are not currently. For example, PFAS , for which the EPA has issued a health advisory. PFAS are called “forever chemicals” since they tend not to break down in the environment or the human body and can accumulate over time.
We recommend looking at the contaminants present in Austin’s water quality reports, or getting your home’s tap water tested to see if you should be filtering your water.
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Chloramine In Austin Drinking Water
While most municipalities use chlorine as the primary disinfectant, Austins drinking and tap water is disinfected with chloramine . Chloramine is primarily responsible for what many customers report as the bad taste of tap water, and unlike chlorine does not dissipate if a container of water is left in the refrigerator overnight. Most one-size-fits-all water filters use filtration media that doesnt do a great job removing chloramine, but the filters that we design and build at Hydroviv for Austin’s water uses special filtration media that is purposefully designed to remove chloramine as well.
What City In Texas Has The Best Tap Water
Sugar land has the second-best-tasting water in north america, besting only the blue mountain, ontario, according to a new study.
The study, published in the journal Environmental Science & Technology, looked at the water quality of the citys drinking water and found it to be among the best in Canada and the U.S. The study was conducted by researchers at Texas A& M University, the University of Texas at San Antonio, and Rice University in Houston.
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Austin Drinking Water Source
The main sources of drinking water for the City of Austin are surface water from the Colorado River and groundwater from the Barton Springs Edwards Aquifer. The Colorado River is a major source of water for Central Texas and is dammed upstream of Austin to form the Highland Lakes. Lake Travis and Lake Austin are the two main reservoirs supplying the City with drinking water. The Barton Springs Edwards Aquifer is one of the largest artesian aquifers in the world and supplies water to Barton Springs and several other springs in the Austin area.
Still Have Questions About Austin Tap Water
Hydroviv is a water filtration company that uses water quality data to optimize water filters for each citys water. The contaminants that we list above are what we consider to be major points of emphasis that we use to build water filters that are built specifically for Austin’s tap water, but all of the home water filtration systems that we build provide broad protection against other contaminants commonly found in drinking water .
If youre interested in learning more about water filters that have been optimized for Austin’s tap water, or just have questions about water quality in general, feel free to visit www.hydroviv.com, reach out by email or through our live chat. We also frequently post water-related news on or . We pride ourselves in being a reputable source of information on water quality, and your questions will be answered by scientists, not salespeople .
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What If My Water Looks Cloudy Or Milky When My Water Service Returns
A milky appearance in the water typically indicates that there is air in the water. If let a glass of water sit, you’ll notice the bubbles will disperse and clear up. It also can be common for calcium deposits or sediment to show up when your water service returns. Austin Water recommends that customers flush their plumbing lines by running the bathtub faucet for two minutes. If the cloudy appearance persists after youve flushed your plumbing lines, please report the issue using Austin Waters online form or by calling 512-972-1000.
How Long Do I Boil Water To Make Sure It Is Safe To Drink And Use

You should boil tap water vigorously for at least two minutes prior to using it for drinking or cooking . This includes water used for brushing teeth, making ice, washing raw foods, preparation of drinks and water for pets. Wait for the water to cool before using it or store it in the refrigerator in a clean container. Boiling removes harmful bacteria in the water that may cause illness. You should throw away ice made during the time the advisory or notice was issued, as freezing does not kill bacteria.
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What To Watch For If Youre Sick
Residents who experience nausea, vomiting, diarrhea, fever/chills, or headaches who have recently consumed tap water may want to consider getting medical advice. During this time, its important to stay hydrated with clean, pure water or a drink that helps replenish electrolytes.
There have been low levels of lead detected in Austin tap water, which comes from old pipes and plumbing that contain lead. This is a common issue in many cities, but fortunately Austin generally has extremely low levels of lead compared to other parts of the country. While some water purification systems remove lead, some do notso its important to know if your system does .
Drinking Water Never Contaminated During Four
Drinking water never contaminated during four-day Austin boil notice
Despite a citywide boil notice lasting four days, a spokesperson for Austin Water says the tap water did not contain contaminants.
AUSTIN, Texas – Although Austin residents were told to boil their water, or purchase water bottles to drink during the citywide boil notice that lasted four days, it turns out that there were never any contaminants in the water.
“Austin Water routinely tests drinking water quality in accordance with federal and state rules,”Austin Water spokesperson Amy Petri said. “This testing continued during the boil water event.”
The routine testing revealed a turbidity spike at the Ullrich Water Treatment Plant, or a high measurement of cloudiness in the drinking water- indicating the possible presence of bacteria.
“The risk of contaminates can increase with higher turbidity, which is why regulatory limits for turbidity are an important element of measuring water quality,” Petri said.
“Our water disinfection parameters were strong and remained within regulatory levels, we issued a boil water notice as a precaution.”
Explaining the issue behind Austin’s boil water notice
The official cause of the problem was something called “turbidity.” But what does that mean?
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