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Primo Water Dispenser Not Cold

How To Prevent These Issues

Primo Cold Water Not Working: How To Fix

A mineral accumulation causes slow water flow, molds, and bad tastes in water. This shows how a regular primo dispenser cleaning routine is essential in ensuring you dont encounter most of these issues. It would be best if you cleaned the Primo dispenses every three to four months.

Its also important to read the Primo water dispenser manual before the installation process, and even during the Primo water dispenser troubleshooting process. Doing this will not only help you maintain the appliance, but it will also prevent any damages or injuries.

If its your first time to install this appliance, below are some vital facts mentioned in the primo water dispenser manual.

  • Always ensure that you install the dispenser in a level ground. Uneven grounds may cause a rumbling and less appealing noise.
  • Do not use this appliance with another liquid besides water.
  • Make sure that that there isnt any dampness in the room. Also, please do not install the dispenser in an area where it will receive direct sunlight.
  • Since a lot of people touch the water dispensers, they may accumulate germs that may find their way into your body, giving you more reason to clean these machines regularly.
  • Do not let your kids draw hot water from the dispenser without your supervision since they may easily get burn injuries.
  • Place the dispenser at least four inches from the wall to facilitate airflow around it. Avoid placing it in a closet.

Primo Water Dispenser Troubleshooting Guide: Solutions To 7 Popular Problems

By homoes

Primo Water Dispensers are one of the best water dispensers available on the market currently. They are durable, economical and best suited for all your needs for home and office use.

Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. However, over time some problems can disturb them. If you are facing issues with Primo units like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you dont instantly need to call a professional for help.

For this, firstly, you need to identify the kind of water you treat and the pollutants you want to remove. All types of water are different based on their quality standard, and it decides the solution. You can get rid of these problems by yourself without wasting a single penny from your pocket. It is advisable to use some modern certified filter systems like NSF 53 certified water filtersthat meet all the standards.

In this troubleshooting guide, we are going to discuss how you can deal with such problems with Primo dispensers.

How To Troubleshoot A Primo Water Dispenser

Fortunately, most issues with a Primo water dispenser are easy to troubleshoot and resolve. The first step is to identify the problem. Depending on your issue, it might be as simple as replacing a broken part or updating software.

The following is a list of common issues with Primo water dispensers and some possible solutions:

-The LED screen displays errors If you are getting errors on your LED screen, this could be caused by a number of different issues. Its possible that you need to update your Primo app and firmware to fix the error message alternatively, it may be an issue with the power connection or charging system. Inspect these components and replace any faulty ones.

-Water flow is low or inconsistent If your water flow isnt consistent, this could be related to your filter cartridge or another in-line filter device. Check that it is properly seated in its designated slot and try replacing the cartridge if necessary.

-No cold water from the faucet If no cold water comes from the spout on your Primo dispenser, then this could be due to a clogged line inlet valve. Remove any debris stuck in the valve and inspect for any damage before reassembling it. Your hot water line also might not function without cold water being present as well.

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How To Fix A Primo Water Dispenser That Is Too Cold

The average human body needs to stay hydrated with 8 cups of water a day. As such, Primo dispensers are installed in many office kitchens and break rooms where employees can grab a quick drink when necessary. But what if your Primo dispenser is too cold?

A common issue that some people experience with their Primo dispenser is that the water comes out too cold. The usual response to this problem is to let the machine run for thirty minutes or so, refilling the tank as needed. However, if this doesnt solve the problem, there are other things you can try:

1) Check to see if the thermostat on the front of the unit is set correctly

2) If you have a model without a thermostat, check to see if your pipes leading up to it are frozen

3) Make sure all pumps and hoses are clear of any obstructions

4) Check to see if your water supply line is frozen 5) Check to make sure your filter isnt clogged or dirty

How Are Water Dispenser Self

Primo Stainless Steel Bottom Load Water Dispenser

Water dispensers come with a self-cleaning feature that can greatly reduce the time and effort needed to keep the system clean. This feature is beneficial because it helps reduce the risk of contamination and the spread of disease.

The self-cleaning feature works by using a combination of pulsing hot water, sanitizing agents such as chlorine, ultraviolet light, and water softeners.

The first step is to use hot water and a sanitizing agent to rinse the inside of the dispenser. The hot water helps loosen any dirt or debris that may accumulate inside and help prepare it for further cleaning.

The sanitizing agent also helps kill any bacteria that may be present in the water.

Next, ultraviolet light is directed into the dispenser. The UV light helps kill any remaining bacteria that may be present and also serves to deodorize the machine. Then, a water softener is added to the water to help prevent the accumulation of minerals and other materials that can clog the machine over time.

Lastly, the machine is run through a cycle of cold water to flush out the additional cleaning agents.

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Why Is My Primo Water Dispenser Not Working

If the water is room temperature, try the following tips to solve the problem:

  • Check to ensure the main plug is properly plugged in and not having a short circuit.
  • Make sure that hot and cold water buttons are not off and the power club is plugged in the socket at the back of your dispenser.
  • Check that the hot/cold water light is turned on after reclogging. If it is not turned on, dispense a couple of glasses and wait for about 5-10 minutes for the LED indicator to turn on.
  • Try resetting your dispenser by removing some liters of water from it and giving it 24 hours to settle down. Then plug it and turn the buttons on, wait for about 4 hours and try gain.
  • If the problem persists, it may be due to faulty wiring. You may need to call in a professional to look into it.

If water is not coming out from both the taps on your Primo dispenser, it may be due to a faulty seal on a water bottle or an air-lock. To troubleshoot this problem:

  • Check the water bottle before loading it. You can also remove the bottle and check the seal.

To remove the air-lock:

  • Then place the bottle back.
  • If everything is fine, you should hear water gurgling down the reservoir.

Hot Water And Cold Water Issues Water At Room Temperature

A majority of people face the problem of hot and cold water issues. You can solve this problem by using the following tips. However, if you still fail to get hold/cold water, you need to get professional help as it is due to some technical problem or compressor issues. Make sure you check hot and cold water dispensing one by one and not at the same time.

First of all, check that the main plug is properly plugged in and is not having a short circuit. Makes sure that hot and cold water buttons are not off and the power club is plugged in the socket at the back of the dispenser.

As s second option, check that the light of hot/cold water is turned on after reclogging, if it is not turned on, dispense a couple of glasses and wait for 5-10 minutes for the LED indicator to turn on.

You can also reset your dispenser by removing a couple of liters of water from it and giving it 24 hours to settle down. Plug-in the dispenser and turn on the buttons, wait for 3-4 hours and then try again.

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How To Fix Water Flow Issues With Primo Water Dispenser

So, how do you fix water flow issues with the Primo water dispenser?

Check and make sure the water line connectors are on tight. If theyre loose, tighten them gently. Ensure the temperature setting and control are turned to cold.

In addition, ensure the water supply lines are installed snugly onto the faucet assembly. Remember to check your faucets for leaks as well.

Top Tips On Water Cooler Troubleshooting

Bottom Load Cooling Issue

Whether itâs in the office, school or gym, we rely on our water coolers for endless supplies of sparkling clean hot and cold water. So what to do when your water cooler stops working?

At The Water People we are passionate about helping people get the most out of their water coolers, and we can help ensure yours is always operating at its best.

For some DIY water cooler troubleshooting, try our basic repair tips.

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Primo Water Dispenser Troubleshooting Guide

Primo water dispensers are some of the best dispensers in the market today. Whether you need one for your office or your home, this dispenser has got all your water needs covered. You can create hot beverages, drink cold water, or even use the water for cooking.

Since its a bottom loading dispenser, its more convenient to use when compared to top loading dispensers. All you have to do is slide the water bottle in the space provided. It doesnt spill any water, which may cause injuries when you accidentally slip. Lets not forget that bottom-loading dispensers also add some beauty to the layout of the room.

However, no matter how useful an appliance may be, you may encounter some problems from time to time. Some of the issues you may experience include leaks, bad water tastes, the pump not working, or the water cooler not dispensing water. If you are experiencing any of these issues, theres no need to worry, for there are easy ways to fix them. Below is a complete primo dispenser troubleshooting guide.


Cleaning Hot & Cold Reservoirs And Water Lines

Make sure you clean the dispenser to dissolve mineral deposits, sanitize, and deodorize it every 3-4 months or whenever an off-taste occurs. To do this, you will need the following items:

  • Two tablespoon regular bleach or 2 cups of distilled white vinegar
  • One empty 5-gallon bottle

Then follow these steps to clean your dispenser:

  • Turn energy saving switches to OFF.
  • Unplug the power cord from the wall outlet.
  • Remove the water bottle.
  • Move appliance away from the wall to gain access to the back.
  • Remove remaining water from reservoirs by dispensing from the hot and cold taps into a pitcher or bucket.
  • Remove the cap from a spare empty 5-gallon bottle. Pour 2 tablespoon of bleach or 2 cups of vinegar and hot tap water into the empty bottle.
  • Apply the cleaning bottle to the dispenser.
  • Allow the cleaning solution to fill the reservoirs.
  • Wait 10 minutes then drain the water from the reservoirs as described in step 5.
  • Rinse the bottle and fill with only hot tap water and apply it to the dispenser.
  • Place a 2-gallon bucket in the back of the appliance and remove the drain plug, while also flushing water through the taps .
  • Replace the silicone plug and drain cap.
  • Return the unit to its location, install a freshwater bottle, plug the power cord into the grounded wall outlet, and turn the energy-saving switch ON.
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    Why Is My Primo Water Dispenser Red Light Blinking

    A blinking red light alerts you when your bottle is empty. Replace the bottle as soon as possible when you get this alert code. Follow the steps below to replace the bottle:

  • Open your dispenser door and slide the empty bottle out of the cabinet.
  • Remove probe assembly from empty bottle. Place probe assembly on probe hanger.
  • Set the empty bottle aside.
  • Place a fresh bottle outside of cabinet. Remove the entire plastic cap from the top of the bottle. Clean the outside of the new bottle with a cloth.
  • Place the probe into the bottle. Slide collar down until it clicks in place. Push head down until the tube hits the bottom of the bottle.
  • Slide the bottle into the cabinet and close the door.
  • Install The Water Filter At The Base Of The Dispenser

    Bottom Loading Water Dispenser  Primo Water

    The first thing you need to do is install the water filter at the base of the dispenser. The manufacturers instructions are usually very clear about how this should be done.

    Once it has been installed, make sure that all the connections are tight and that any drain lines have been properly connected . This is a very important step in How to Fix Primo Water Dispenser.

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    Water Cooler Not Dispensing Water

    This problem occurs when there isnt enough pressure build-up in the water bottle. The pressure is supposed to flow through the dispenser into the container, forcing the water in the bottle into the dispensers tank. If there are any air leaks resulting from poor connections between the pipes, the water bottle may not accumulate enough pressure.

    A chirping sound and a LED light will indicate if there isnt enough pressure. The only way to fix this is to make sure the hoses are connected correctly. You can do this by pushing the hoses further into the connectors. Also, make sure that the water bottle isnt twisted because it may put pressure on the tubes. Cracks in the appliance may also prevent an airlock. So if you detect any breakages, you can consider replacing those parts.

    Lastly, make sure that the door to the water bottle compartment is tightly shut. The dispensers tank should also be tightly sealed. This is to ensure that it creates a suction that facilitates the flow of water.

    Primo Bottom Loading Water Dispenser Review

    Elizabeth DaughertyReviewsBeverageHome and KitchenWe use affiliate links. If you buy something through the links on this page, we may earn a commission at no cost to you. Learn more.

    There might not be much to be said for your average and sundry water cooler and dispenserunless youre me. I was never sold on water coolers. When they first came out, sure they were cool and the water delivery man could usually be counted on to be really cute with great looking legs. And in those days, those five gallon bottles were glass. Heavy glass. Forget the water in them, the bottles themselves weighed a ton. Then the water companies started making the bottles out of plastic in a vain attempt to be lighter and easier to lift.. Those bottles are somewhat lighter but I could still be counted on to slosh water everywhere trying to hoist the bottle up and and upside down to fit into the top. I did the Bottled Water thing, but Im a recycler and the waste bothered me long before it was cool to care about the waste of so much plastic even if you did recycle it. I was destined to be a slave to the drip, drip, drip of the water filtration pitcher in my refrigerator.

    Primo has solved my issues and won me over with their water cooler and dispenser system. While Primo does feature models that are top loaders, they also feature this one: the bottom loader.

    The unit comes with a specific plug piece because the probe or hose apparatus fits into the plug and into the bottle.

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    Ensure That The Cold Water In The Refrigerator Is Drained

    If the cold water from the water dispenser is no longer cold, you may have used all the water in the refrigerator water tank. In order to get cold water again, you have to wait until the water in the entire tank has been cooled. Please allow time for the refrigerator to chill the water.

    Normally, the water tank contains about 2 liters of water and it is located at the back of the lower drawer of the fridge. The cold water temperature must be the same as the fridge compartment.

    Note: The refrigerator water tank capacity is different for each product, so please refer to your product manual for more details.

    How Do I Get My Primo Water Dispenser To Work

    Top Load Cooling Issue

    Primo water dispensers are designed to be easy to use. You can usually get them working in just a few steps. Step 1: Check the water level If your Primo water dispenser is not providing any water or if it is providing too much, then the problem might be a low or high water level. To fix this, remove the reservoir and fill it with fresh drinking water. Be sure to only use cold, clean drinking water when refilling the reservoir.

    Step 2: Clean the filter You should also check your filter for signs of build-up or other debris that may be affecting its performance. If you cannot see anything on it, take off the top and rinse out any visible dirt or debris in warm, soapy water. Make sure to let it dry before continuing to use it. Step

    3: Rinse your dispensers reservoir Its also important to keep track of how often you need to refill your Primo water dispensers reservoir and do so as soon as necessary. This will help ensure that your device continues working for an extended period of time without any problems.

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